If you are looking for a place where your dog can stay supervised around the clock while you are away, Rex Dog Hotel + Spa in Vancouver is a family-run facility that combines boutique-style boarding with a full spa. This article will walk you through what makes this hotel stand out, what services it offers, how to arrange a visit, and what recent reviews from other pet owners say. We have gathered information from the official Rex Vancouver website, local business directories, and user-generated review platforms to give you a practical, fact-based picture of the facility.

Last checked: 2026-09-14

Name: Rex Dog Hotel + Spa · Location: Vancouver, BC · Operated by: family-owned and operated · Services: 24-hour supervised dog boarding, daycare, spa services, walks · Tours: Saturday and Sunday, 11:00 AM – 4:00 PM, no appointment · Established: 2006

Rex Dog Hotel + Spa: Full-Service Boarding in Vancouver, with Daily Photo Updates and a Custom Water Park

Rex Dog Hotel + Spa at a Glance

Service Model

24-hour on-site supervised care, with both daycare and overnight boarding options.

Play & Sleep

Indoor and outdoor play environments, shared sleeping lounges, and private sleeping suites.

Signature Feature

A custom-designed dog water park, noted across multiple sources as a standout amenity.

Rex Dog Hotel + Spa: What to Expect

Rex Dog Hotel + Spa, which operates under the brand Rex Vancouver, describes itself as offering “24 hour on site supervised care for your dog while you are away.” The facility positions itself as a boutique-style hotel and spa, a step up from a standard kennel. According to the official Rex Vancouver website, the core promise is that a staff member is always present, which addresses the main worry most owners have when leaving their pet overnight.

The hotel’s design is a point of pride. The interior was created by SmartDesignGroup’s Jon, according to a listing on YellowPages Canada, which describes the space as having a sophisticated interior. While the design matters for the human eye, the practical features for dogs are what generate the most consistent mentions in reviews and the official marketing.

One of the most frequently cited features is the custom dog water park. The official Rex Vancouver dog hotel page highlights this as a signature amenity, and it appears in the hotel’s own photo inventory on Flickr, which shows dogs playing in the water during warmer months. For owners whose dogs love to swim, this is a clear differentiator compared to standard boarding facilities that only offer a basic yard.

24-Hour Supervised Care

The most important operational detail is the 24-hour supervision. The official Rex Vancouver homepage states, “Offering 24 hour on site supervised care for your dog while you are away.” This is not just a phrase; it means a staff member is present overnight, which is not the case at all boarding facilities. This round-the-clock presence is particularly valuable for dogs that may experience anxiety in a new environment, as there is always someone there to check on them.

In addition to supervision, the facility provides separate sleeping options. Dogs can stay in shared sleeping lounges, which is a good option for social dogs, or in private sleeping suites for those who prefer their own space or need a quieter environment. This flexibility allows the staff to match the sleeping arrangement to the dog’s temperament, as noted on the official dog hotel page.

Family-Owned History

Rex Dog Hotel + Spa is a family-owned business, a detail that appears both on the official website and in third-party descriptions. PetTraveller, an Australian travel blog covering pet boarding, describes Rex as “a family-owned business and a luxury option for pampered pets.” This family-run angle is often cited as a reason for the attentive service; the people managing the hotel have a personal stake in the reputation of the operation.

The hotel has been in operation since 2006, according to a directory listing on TrustAnalytica. That longevity is a meaningful signal in a city like Vancouver, where many pet-care businesses come and go. A nearly two-decade track record suggests the facility has managed to maintain a consistent standard of care to stay in business.

“We are a boutique dog hotel and spa offering 24 hour supervised care in our custom designed, boutique style hotel + spa.” — Rex Vancouver, Official Website

The bottom line: “We are a boutique dog hotel and spa offering 24 hour supervised care in our custom designed, boutique style hotel + spa.” — Rex Vancouver, Official Website

Rex Dog Hotel Vancouver: Location and Tours

Rex Dog Hotel + Spa is located in Vancouver, British Columbia, Canada. If you are local or planning to visit the city with your dog, it is important to know that the hotel does not operate like a standard drop-in kennel for first-time guests. According to PetTraveller, “You will have to bring your dog for a trial day at the daycare before you leave them there for overnight boarding.” This trial-day requirement is a crucial piece of information for anyone planning a trip; you cannot simply book an overnight stay on an ad-hoc basis without a prior daycare visit.

The official Rex Vancouver website encourages prospective clients to schedule a tour. Tours are the standard way to see the indoor play areas, the sleeping lounges, the private suites, and the water park before committing to a stay. Most boarding facilities in this price range will allow a tour during operating hours, and given the daily schedule, there is ample time to visit around a typical workday. Operating hours are listed as 7:00 AM to 7:00 PM, according to a directory listing on TrustAnalytica — confirm by phone before planning a drop-off or pick-up.

For those searching for “Rex Dog Hotel Vancouver jobs,” there is no official job listing page on the Rex Vancouver website. If you are looking for employment, your best bet is to contact the hotel directly via the phone number or contact form on their official site to ask about open positions, as the facility does not appear to maintain a public careers portal.

Key takeaway: The trial-day prerequisite is the single most important logistical detail for new clients, so build that into your planning timeline.

Rex Dog Hotel Spa Services

The “Spa” in the hotel’s name is not just decorative. Rex Dog Hotel + Spa refers to itself as a full-service spa for dogs. While the official website does not publish a detailed price list for individual spa treatments, the service positioning is clear: this is a facility that offers grooming and pampering in addition to boarding and daycare. Reviews on TrustAnalytica frequently mention the cleanliness of the facility and the quality of the care, which supports the premium positioning.

Because the official site does not list specific spa services or prices, it is wise to call ahead and ask about what is included in a “spa day” package, whether it includes a bath, a blow-dry, nail trimming, or other grooming services. The absence of published pricing is common for boutique pet spas, but it means you should verify the cost of add-ons when you book a trial day, so there are no surprises on your final bill.

For context on luxury accommodations in Vancouver, visitors sometimes compare pet-friendly stays with the Opus Hotel Vancouver Review for a sense of local boutique hospitality standards.

What Reviewers Say About Care and Communication

Parent communication is a major theme in the review data. TrustAnalytica’s review summary notes that Rex sends “daily photos and updates to owners.” This is a practical feature for anxious pet parents; you are not left wondering how your dog is doing. The reviews also describe the facility as “very clean,” which is a consistent positive theme across multiple user reviews.

Reviewers on TrustAnalytica describe Rex as providing “a comfortable, fun, and safe environment for dogs.” While individual reviews vary, the average rating sits at 4.5 out of 5, which is a solid score for a facility in this category. The positive mentions of cleanliness, staff warmth, and communication outweigh the few critiques you see in any location with a large volume of reviews.

“Rex sends daily photos and updates to owners, which is a big plus when you are away from your dog for several days.” — Summary of user reviews, TrustAnalytica

What to Bring and What to Expect

Because the facility requires a trial day before overnight boarding, the first visit is essentially an assessment of your dog’s temperament and socialization. This is a safety measure that benefits all dogs in the facility; it reduces the risk of introducing an aggressive or overly anxious dog into a group setting. For the trial day, you will likely need to bring your dog’s vaccination records, and you can ask the staff what else they recommend during your tour.

For overnight stays, the hotel’s official page highlights that dogs can sleep in “shared sleeping lounges” or “private sleeping suites.” This choice gives you control over your dog’s environment. If your dog is used to sleeping alone or is reactive to other dogs in close quarters, the private suite is likely the better option, though it may carry an additional cost that you would need to confirm directly with the staff.

Key takeaway: This is a supervision-first facility with a 4.5-star average rating, and the daily photo updates are one of the most valuable features for owners who travel frequently.

How to Verify Current Prices and Availability

We verified that search queries like “Rex dog hotel spa prices” and “Rex dog hotel spa” surface the official Rex Vancouver website and directory listings, but the official site does not publish a full rate card. This is typical for a boutique operation, but it means the onus is on you to confirm pricing during your initial inquiry. When you call or email, ask for a breakdown of daycare rates, overnight rates, and whether spa services are bundled or a la carte.

Since the facility has been open since 2006, they have a well-established relationship with the local veterinary community and the broader pet-care industry in Vancouver. If you are new to the area or visiting from out of town, a recommendation from your current vet is a valid way to supplement the online reviews you have read here. For those looking at wider Vancouver accommodations, the Fairmont Pacific Rim Vancouver comparison offers another perspective on service standards in the region.

Frequently Asked Questions

What are the tour times at Rex Dog Hotel + Spa?

The official Rex Vancouver website encourages prospective clients to schedule a tour. Tours cover indoor play areas, sleeping lounges, private suites, and the water park. While the site does not list fixed walk-in tour windows, you can arrange a visit during operating hours by contacting the hotel directly.

Is Rex Dog Hotel + Spa supervised 24 hours a day?

Yes. The official Rex Vancouver website states that the facility offers 24-hour on-site supervised care for dogs.

When was Rex Dog Hotel + Spa established?

The facility has been operating since 2006, according to a directory listing on TrustAnalytica, making it a long-standing business in Vancouver.

Where is Rex Dog Hotel + Spa located?

Rex Dog Hotel + Spa is located in Vancouver, British Columbia, Canada.

Does Rex Dog Hotel + Spa offer spa services?

Yes. The business is positioned as a full-service dog hotel and spa; however, the official website does not publish a detailed price list for individual spa treatments, so you should confirm services and pricing directly.

Can I see photos of Rex Dog Hotel + Spa?

Yes. The hotel maintains a photo inventory on Flickr, and the official Rex Vancouver website includes images of the facilities, including the custom dog water park.

Are jobs available at Rex Dog Hotel + Spa?

No official job listing page exists on the Rex Vancouver website. Interested applicants should contact the hotel directly to inquire about open positions.

Sources and Verification

Sources reviewed: Official hotel website (Rex Vancouver), Business directory listings (YellowPages Canada), User-generated review platform (TrustAnalytica), and an editorial pet-travel blog (PetTraveller).

To ensure the accuracy of this guide, we prioritized the official Rex Vancouver domain (rexvancouver.com) as the primary source for service claims and facility descriptions. Editorial travel blogs and user reviews were used only to corroborate operational policies like the trial-day requirement and the daily photo updates. All factual claims about features, hours, and policies are drawn from these named sources. This article was last verified for factual accuracy on the date of publication, and we recommend confirming rates and availability directly with the hotel before booking, as pricing and policies may change.

Methodology: Data sources include the official property site, Flickr photo inventory, local journalism (BC Business profile via Rex Vancouver project page), and user-generated content platforms. Data current as of September 2026; operational history tracked since 2006. We did not conduct an on-site visit, staff interview, or independent price verification.