Planning a stay in Midtown Manhattan and weighing the NH Collection New York Madison Avenue? This review consolidates verified property details from the official NH Collection site, Minor Hotels, and guest feedback across TripAdvisor, Booking.com, Expedia, and Trip.com to give you a clear, fact-checked picture of the four-star hotel at 22 East 38th Street.

Last checked: 2026-09-16

Location: Midtown East on Madison Avenue, walking distance to Grand Central Terminal and Fifth Avenue · Rooms: 288 rooms with modern décor and city views · Amenities: 24-hour fitness center, Nespresso machines, live jazz evenings at the bar · Dining: Great breakfast buffet and bar with live jazz

How we researched this property

Last checked: 2026-09-16.

Sources reviewed: Official NH Collection property page, Minor Hotels official listing, TripAdvisor reviews, Booking.com listing, Expedia listing, Trip.com listing, Cvent venue profile, Travelocity listing, JustLuxe editorial feature, The Hotel Journal editorial review, We Said Go Travel editorial review, and Yelp business page.

On TripAdvisor, the hotel holds a 4.6 out of 5 bubble rating based on 930 reviews. Expedia shows a guest score of 9.0 out of 10, labeled “Wonderful.” Trip.com’s 2025 listing reports a guest score of 9.1/10 from 115 reviews. Trip.com’s India portal breaks down sub-ratings with location, amenities, and service scores. Travelocity carries an overall review score of 8.8. The Hotel Journal’s editorial review, published on The Hotel Journal, characterizes the property as a solid mid-range option. The hotel is located at 22 East 38th Street, New York, NY 10016, in the Midtown East neighborhood on Madison Avenue. The Yelp business page shows 20 reviews with guests praising the location. For those seeking local recommendations, the JustLuxe editorial feature on the hotel notes the property’s 24-hour room service and the Renaissance Revival exterior from the 1923 building. TripAdvisor’s property page, accessible via the same link, provides additional guest photos and reviews. The official gallery on Minor Hotels’ site, shared through the Minor Hotels page, displays professional photography of the property.

The takeaway: The hotel’s visual identity is consistent across official and guest photography — modern, clean, and design-conscious, with the Renaissance Revival exterior (from the 1923 building, per JustLuxe) tempering the contemporary interior design.

Hotel NH Collection New York Madison Avenue Reviews

  • 22 East 38th Street, New York, NY 10016 (Official NH Collection page)
  • 288 guest rooms and suites (Cvent venue profile)
  • 4.6/5 on TripAdvisor (930 reviews), 9.0/10 on Expedia (TripAdvisor, Expedia)
Address22 East 38th Street, New York, NY 10016
Check-in Time3:00 PM (per official site, Minor Hotels, and Trip.com)

What guests consistently praise

  • Design and cleanliness: Across TripAdvisor, Expedia, and Booking.com, reviewers describe the rooms as clean, spacious by Manhattan standards, and stylishly decorated following the 2021 renovation.
  • Service: The Hotel Journal’s editorial review notes attentive staff, and Trip.com’s sub-ratings put service in the mid-8s.
  • Noise: Central Midtown location means some street noise, particularly on lower floors, per TripAdvisor reviews.

For business travelers or couples seeking a design-forward stay with consistent quality, the NH Collection sits comfortably between budget options and true luxury properties in the area, according to We Said Go Travel’s editorial assessment.

Frequently asked questions

Does the hotel offer a fitness center?
Yes, the hotel offers a 24-hour fitness center, as listed on the official NH Collection property page and confirmed by Minor Hotels.

Is there live jazz at the hotel?
TripAdvisor’s consensus summary cites the live jazz as a recurring positive across guest reviews, though the specific nights of the week may vary.

What time is check-in?
Check-in starts at 3:00 PM (15:00), per the official NH Collection site, Minor Hotels, and Trip.com.

The bottom line: What time is check-in? Check-in starts at 3:00 PM (15:00), per the official NH Collection site, Minor Hotels, and Trip.com.

Sources